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Universal Studio
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My City Explore App

App Case Study — My City Explore

Designing a meaningful user experience (2022, pre-AI)

Project Overview

This was an independent UX case study I completed in 2022 to strengthen my end-to-end UX skills without relying on a UX Research team. I led the entire process myself , from problem definition and research to ideation, prototyping, user testing, and final design.

The goal was to practice building a real-world product experience using structured UX methodology and hands-on user insights.

My city explore App case study

Concept — My City Explore

When visiting a new city, travelers often rely on social media, blogs, or friends — but information is frequently outdated, unverified, or biased.
My City Explore was designed as a trusted, one-stop city guide that provides verified recommendations, ratings, routes, and local insights, helping travelers explore confidently.

My Role

  • Problem statement definition
  • UX research & user interviews
  • Persona creation
  • Ideation & wireframing
  • Prototyping & usability testing
  • Final UI & product design

    (This project was fully executed independently.)

Project Timeline

Project Timeline

Problem Statement

Design a centralized platform that helps travelers quickly access reliable, up-to-date city information to plan trips efficiently and confidently.


Key User Pain Points

Through interviews and research, I identified common challenges travelers face:

  • Too much time spent gathering travel information
  • Difficulty organizing recommendations in one place
  • Outdated or unreliable online reviews
  • Trouble estimating travel time and distances
  • Limited ability to customize travel routes
  • Trip planning often feels tiring and overwhelming

Research Insights

User interviews revealed four traveler types:

  • Solo travelers
  • Couples
  • Families with children
  • Group/friends

For this project, I focused on solo travelers and couples, as they were the primary interview participants.

Key findings:

  • 72% prefer planning trips in advance
  • Most travelers rely on Instagram, TikTok, Google, travel blogs, and friends
  • Some users prefer spontaneous discovery, while others conduct deep research before traveling

Persona Pain Points

  • Spending too much time collecting relevant information
  • Saving screenshots or notes to track places
  • Feeling overwhelmed by planning
  • Encountering outdated ratings
  • Struggling to find time to organize travel plans

Value & Pleasure Points

  • Centralized travel information in one place
  • Easy access to accommodation and transportation details
  • Google Maps integration and directions
  • Time savings through smarter trip planning
  • Personalized recommendations and route options

Ideation & Sketching

Based on key user needs, I sketched the structure for navigation, settings, and menus, focusing on placing most solutions within accessible and intuitive sections.


Wireframes & Visual Design

I explored color, typography, and layout to improve usability and readability:

  • Primary color: Bright blue to evoke a travel/sky/water holiday feel and highlight key actions
  • Supporting tones: Light and dark greys for comfortable long-text reading
  • Typography:
    – PT Serif
    for readable body text
    – Fira Sans for clear titles and headings

Final Prototype & Iteration

Using feedback from usability testing, I refined the final prototype to allow users to:

  • Select destinations
  • Discover recommended places
  • View ratings and reviews
  • Customize travel routes
  • Plan trips more efficiently

This resulted in a user-centered travel discovery app designed to reduce planning stress while improving trust and exploration confidence.

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